I can remember when it cost a less than 20 cents to mail a letter…. It stayed the same price for a very long time. I feel like I can’t even buy more than 10 stamps at a time anymore without risking having to buy extra cents. Well, I guess I missed the boat. I [...]
May 12, 2008
Customer Service – The Excellent, the good, and the ugly.
There’s something to be said for great customer service. It makes you feel great about your purchase and/or experience – regardless how much $$ you dropped! A good sales person knows this. They also know that if the deliver first-class service you will be loyal. Take Albertsons for example. Their prices are higher than all [...]
